Refund policy
Return Policy
NORTHLINE SOLUTIONS LLC
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of delivery for a full refund of the purchase price.
How to initiate a return:
Please contact us at nortlinekitchen@gmail.com with your order number and reason for return. We will provide you with return instructions within 2 business days.
Conditions:
- Items must be unused, in original packaging, and in resellable condition.
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
- Refunds will be processed to the original payment method within 5–10 business days after we receive the returned item.
Damaged or Defective Items:
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will arrange a free replacement or full refund.
Non-Returnable Items:
- Gift cards
- Items marked as final sale
Contact Us:
NORTHLINE SOLUTIONS LLC
7901 4th St N #22907
St. Petersburg, FL 33702
Email: nortlinekitchen@gmail.com