Shipping policy
Shipping Policy
NORTHLINE SOLUTIONS LLC
Last updated: October 4, 2026
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Delivery Times
We currently ship within the United States only.
- Standard Shipping: 7–15 business days
- Expedited Shipping: 5–8 business days (if available at checkout)
Delivery times are estimates and not guaranteed. Actual delivery may vary depending on your location and carrier conditions.
3. Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery address. Free shipping promotions may be offered from time to time and will be displayed on our website.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking information to update.
5. Undeliverable Packages
If a package is returned to us due to an incorrect address provided by the customer, the customer is responsible for additional shipping costs to reship the order.
6. Lost or Damaged Shipments
If your order appears lost or arrives damaged, please contact us within 7 days of the expected delivery date at nortlinekitchen@gmail.com. We will work with the carrier to resolve the issue and arrange a replacement or refund.
7. P.O. Boxes and APO/FPO Addresses
We currently do not ship to P.O. Boxes or APO/FPO addresses.
8. International Shipping
At this time, we do not offer international shipping. We only ship to addresses within the United States.
9. Contact Us
For any shipping-related questions, please reach out to us:
Northline Solutions LLC
7901 4th St N #22907
St. Petersburg, FL 33702
Email: nortlinekitchen@gmail.com